How can I create a contact on your website
- Creating a contact
- Login to your support portal
- Click on the New dropdown and select New Contact
- Fill in all the details of the contact in the contact form. The requirements for creating a new contact are listed below:
- The default fields would hold a default value which will be auto-assigned to a contact if no changes are made to it manually.
- Type in the contact's address, contact, social IDs, timezone, language, and other background information.
- If you are on the Premium or above plan, this feature can be used by clicking on the ticket icon against the associated company (multiple companies can be associated)
- Once you are done, click Save.
- A profile for the contact is now successfully added. Similarly, add as many contacts as needed.
- Once saved, the contact will receive a user activation email with a link to verify their contact and log into your customer portal.
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